Can anyone tell me if this device works properly with android?

Comments

6 comments

  • Official comment
    Naomi Shipping

    Hi guys,

     

    I'm sorry for the inconvenience; our team is constantly working on supporting many more use cases and devices. That's why we'd like to thank you for submitting reports as it gives us an overview of the bugs for specific smartphones.

     

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  • Sasa Endler

    Hi.
    It's running perfectly on a One+ 5T with Android 9.0.5. Option boxes are available ans responsive. Face Tracking works on my phone.
    Maybe you should post your phone model, so you can eventually get better help.

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  • Jeremy Naylor

    Sasa

    thanks for that....yes will submit another bug report now, but good to know it can work ok!!

     

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  • Eifely

    Hi,

    have the same problems like Jeremy N.

    Android 8.0, Huawei P smart.

     

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  • Jeremy Naylor

    so thanks for fixing some of the android issues, but still a long way to go.... when I try to do face following, it oscillates from side to side while I stay still and then comes to rest facing away from my face so not much use for why I bought it.....and on the smart capture options the only choice is off or still,... and there is no predictive tracking option.....should you really have released this when it doesn't work on android the most used OS?

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  • Pivo Support

    Hello Jeremy,

    I apologize again for the inconvenience you have had.

    Please email us at support@getpivo.com so that we can assist you. 

    Thank you for your understanding and cooperation. 

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