By default, Pivo Present recorded videos are saved as a webm file. This file type doesn't work on some video players. You can refer to the list of players that would play your videos below:
- VLC Media Player
- 5K Player
Note: You can also use VLC Media Player to convert the file type to MP4 which would work on almost any media player.
For any additional questions, reach out to our Support Team at firstname.lastname@example.org.