For Tripod setup, check the article guide with video here.
If your Tripod legs won't open or are stuck, you can try the following:
- Find the hex key that came with your order to loosen the screws on both sides of the Tripod hinge by rotating the hex key counter-clockwise
- If loosening doesn't work, try tightening by rotating hex key clockwise
For further assistance, reach out to our team by emailing support@getpivo.com and provide a video proof clearly showing the fault/defect.
